PerimeterX incident

Portal Login Errors

Minor Resolved View vendor source →

PerimeterX experienced a minor incident on September 30, 2021 affecting Portal Login, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2021, 07:15 PM UTC
Resolved
Sep 30, 2021, 10:49 PM UTC
Duration
3h 33m
Detected by Pingoru
Sep 30, 2021, 07:15 PM UTC

Affected components

Portal Login

Update timeline

  1. identified Sep 30, 2021, 07:15 PM UTC

    Some users are not able to log in to the portal. The issue has been identified and a solution is being worked on

  2. identified Sep 30, 2021, 07:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 30, 2021, 08:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 30, 2021, 09:04 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Sep 30, 2021, 10:21 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 30, 2021, 10:49 PM UTC

    This incident has been resolved.