PerimeterX experienced a major incident on March 22, 2022 affecting Portal Login, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Portal Login
Update timeline
- identified Mar 22, 2022, 08:55 AM UTC
We have identified a security incident with one of our authentication vendors. As we analyze the impact, we have disabled the authentication with the portal. You can reach out to our support if needed in the meantime.
- identified Mar 22, 2022, 08:55 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 22, 2022, 10:43 AM UTC
Our analysis so far shows no compromise or risk to any of our users. We will issue any update on return to service plan within the hour.
- resolved Mar 22, 2022, 01:19 PM UTC
We have completed the review. No risk was found. Everything was restored.