PerimeterX experienced a major incident on January 9, 2023 affecting Cloud Detector and Realtime Dashboards, lasting 4h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 09, 2023, 04:42 PM UTC
We are aware of an issue which started at 15:15 UTC that affected detection accuracy and resulted in an increase in false negatives. The issue was identified and we are actively working on remediating the situation.
- identified Jan 09, 2023, 04:44 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 09, 2023, 06:17 PM UTC
The issue that affected detection accuracy and resulted in an increase in false negatives was resolved. There is a data lag in bot-defender portal. The team is currently working to reduce the data lag currently affecting the delayed or missing data in our console dashboards.
- identified Jan 09, 2023, 09:10 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 09, 2023, 09:34 PM UTC
This incident has been resolved.