PerimeterX incident

Portal login errors; Portal is showing partial results

Minor Resolved View vendor source →

PerimeterX experienced a minor incident on February 27, 2023 affecting Portal Login, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2023, 12:48 PM UTC
Resolved
Feb 27, 2023, 03:01 PM UTC
Duration
2h 12m
Detected by Pingoru
Feb 27, 2023, 12:48 PM UTC

Affected components

Portal Login

Update timeline

  1. identified Feb 27, 2023, 12:48 PM UTC

    There is an issue to login to the portal for customers using Okta OIDC SSO; Portal is showing partial results

  2. identified Feb 27, 2023, 01:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 27, 2023, 03:01 PM UTC

    This incident has been resolved.