PerimeterX experienced a minor incident on May 17, 2024 affecting Cloud Detector and Cloud Detector and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 16, 2024, 11:41 PM UTC
We're aware of an issue that might be affecting our system and are working on a resolution
- investigating May 16, 2024, 11:44 PM UTC
We have identified the issue and we are actively working towards recovering the system.
- identified May 17, 2024, 12:08 AM UTC
We have identified the issue and we are actively working towards recovering the system.
- identified May 17, 2024, 12:35 AM UTC
Due to a cloud issue, we've experienced a small data loss between approximately 23:00 and 00:00 UTC. In addition we had a minor impact on detection in that window. Both issues are back to normal and we are continuously monitoring the cloud issue.
- monitoring May 17, 2024, 01:03 AM UTC
Detected issues are back to normal and we are continuously monitoring a minor cloud networking issue.
- monitoring May 17, 2024, 01:28 AM UTC
Detected issues are back to normal and we are continuously monitoring a minor cloud networking issue.
- resolved May 17, 2024, 02:09 AM UTC
This incident has been resolved.