PerimeterX incident

Partial degradation of detection engine

Notice Resolved View vendor source →

PerimeterX experienced a notice incident on June 12, 2025 affecting Cloud Detector and Cloud Detector and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:51 PM UTC
Resolved
Jun 12, 2025, 09:35 PM UTC
Duration
2h 43m
Detected by Pingoru
Jun 12, 2025, 06:51 PM UTC

Affected components

Cloud DetectorCloud DetectorCloud DetectorRealtime DashboardsRealtime Dashboards

Update timeline

  1. investigating Jun 12, 2025, 06:51 PM UTC

    We are experiencing an issue with an upstream cloud provider impacting our detection engine. We are in the process of investigating and deploying mitigations

  2. investigating Jun 12, 2025, 07:13 PM UTC

    Due to the issues encountered and as a precautionary measure, we have switched the system to bypass mode. We are continuing to monitor the situation and are working on further mitigations.

  3. monitoring Jun 12, 2025, 08:54 PM UTC

    In line with the recovery of the cloud provider, our systems are also beginning to recover. We are monitoring the results closely and, as a precautionary measure, will remain in bypass mode.

  4. resolved Jun 12, 2025, 09:35 PM UTC

    The issue has been resolved, and all services have returned to full operational status.