Perimeter 81 incident
Users may experience issues logging in or connect to network
Perimeter 81 experienced a major incident on July 7, 2022, lasting 4h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 07, 2022, 06:59 PM UTC
Some users have reported intermittent issues with signing in to the Perimeter81 platform. The team is working to identify the root cause and resolve the issue ASAP.
- investigating Jul 07, 2022, 07:37 PM UTC
The team is currently working to identify the root cause. The issue may affect customers attempting to create a new connection to networks.
- investigating Jul 07, 2022, 08:07 PM UTC
Our team continues to investigate this issue.
- investigating Jul 07, 2022, 08:40 PM UTC
We are continuing to investigate this issue.
- investigating Jul 07, 2022, 09:08 PM UTC
Investigation is ongoing
- investigating Jul 07, 2022, 09:41 PM UTC
Investigation is ongoing
- investigating Jul 07, 2022, 10:25 PM UTC
Investigation is ongoing, no root cause at the moment We've added new logs in our backend in the relevant flows and isolating the failure sequence
- monitoring Jul 07, 2022, 10:50 PM UTC
We have implemented a fix and the service should be back up. We are monitoring the situation and may apply additional fixes.
- investigating Jul 07, 2022, 11:00 PM UTC
1. Login issue has been resolved - signing into the platform is now operational 2. We are continuing to investigate connectivity issues that affects some networks to accept new user connections
- investigating Jul 07, 2022, 11:23 PM UTC
First issue is resolved, however certain login and connectivity symptoms still applies. We are investigating the current status
- monitoring Jul 08, 2022, 12:00 AM UTC
We have implemented a fix and the service should be back up. We are monitoring the situation and may apply additional fixes
- resolved Jul 08, 2022, 12:20 AM UTC
This incident has been resolved. Login and connectivity should now be fully operational.