Perimeter 81 incident

Some users may fail to login with SMS-based MFA

Minor Resolved View vendor source →

Perimeter 81 experienced a minor incident on July 2, 2024, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 05:22 PM UTC
Resolved
Jul 02, 2024, 05:53 PM UTC
Duration
30m
Detected by Pingoru
Jul 02, 2024, 05:22 PM UTC

Update timeline

  1. investigating Jul 02, 2024, 05:22 PM UTC

    Some users reported failure to receive SMS messages during Multi-factor authentication phase. This result in an ability to complete the login process The issue affects SMS MFA. Other MFA methods does not experience any issues We are investigating the issue with the utmost priority and will update as soon as possible

  2. resolved Jul 02, 2024, 05:53 PM UTC

    This incident has been resolved