Perimeter 81 incident

Some users may experience connectivity issues within Israel

Notice Resolved View vendor source →

Perimeter 81 experienced a notice incident on March 1, 2023, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2023, 01:06 PM UTC
Resolved
Mar 01, 2023, 02:06 PM UTC
Duration
59m
Detected by Pingoru
Mar 01, 2023, 01:06 PM UTC

Update timeline

  1. investigating Mar 01, 2023, 01:06 PM UTC

    We are witnessing connectivity issues for users based in Israel. We are investigating the issue further and will provide an update shortly

  2. monitoring Mar 01, 2023, 01:30 PM UTC

    Connectivity issues are no longer present. Issue seems to originate from a general routing issue in Israel. We continue investigating the issue with several ISPs for the root cause

  3. resolved Mar 01, 2023, 02:06 PM UTC

    This incident has been resolved.

  4. postmortem Mar 02, 2023, 06:43 PM UTC

    On March 1st 12:45 UTC we identified high latency between multiple Israeli ISPs towards AWS US regions, which impacted users and Gateways located in Israel from establishing a connection. At 13:25 UTC the latency witnessed began improving gradually and the system started slowly recovering, allowing agents to complete an end-to-end connection. At 14:00 UTC the Israeli ISPs were fully up and all connectivity to Perimeter 81 resources was restored. The root cause of the outage originated in several Israeli Internet Service Providers, with specific details pending from the providers.