Perimeter 81 incident

Global connectivity issue has been resolved

Notice Resolved View vendor source →

Perimeter 81 experienced a notice incident on March 27, 2023, lasting 5h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 06:58 AM UTC
Resolved
Mar 27, 2023, 12:06 PM UTC
Duration
5h 8m
Detected by Pingoru
Mar 27, 2023, 06:58 AM UTC

Update timeline

  1. investigating Mar 27, 2023, 06:58 AM UTC

    We are witnessing connectivity issues reported from several users. New connections may fail to establish. We are investigating the issue further and will provide an update shortly.

  2. investigating Mar 27, 2023, 07:18 AM UTC

    We have identified the connectivity issues source and continue investigation for the root cause.

  3. investigating Mar 27, 2023, 07:46 AM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 27, 2023, 08:14 AM UTC

    Root cause analysis is on going.

  5. identified Mar 27, 2023, 08:39 AM UTC

    We have identified the root cause and working towards resolving it.

  6. identified Mar 27, 2023, 09:15 AM UTC

    We have reseted our main control component (SDP) and are working on remediating all components.

  7. identified Mar 27, 2023, 09:50 AM UTC

    We are still working on remediation of some of the control components

  8. monitoring Mar 27, 2023, 10:03 AM UTC

    Some users are able to connect, we are monitoring the system.

  9. monitoring Mar 27, 2023, 10:19 AM UTC

    Users are able to connect, we are monitoring the system.

  10. monitoring Mar 27, 2023, 10:37 AM UTC

    Users are able to connect, we are monitoring the system.

  11. resolved Mar 27, 2023, 12:06 PM UTC

    The Global connectivity issue has been resolved