Perimeter 81 incident

Some users may experience intermittent issues signing in to the platform

Minor Resolved View vendor source →

Perimeter 81 experienced a minor incident on May 10, 2023, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2023, 07:49 AM UTC
Resolved
May 10, 2023, 09:09 AM UTC
Duration
1h 20m
Detected by Pingoru
May 10, 2023, 07:49 AM UTC

Update timeline

  1. identified May 10, 2023, 07:49 AM UTC

    We have identified an issue with our 3rd party authentication service that affects the ability for some users to sign-in into the platform. We are working with the service provider to resolve the issue ASAP.

  2. identified May 10, 2023, 08:27 AM UTC

    Issue is affecting users using Multi Factor Authentication, reported intermittently by our service provider Investigation on the service provider side continues

  3. resolved May 10, 2023, 09:09 AM UTC

    This incident has been resolved.