Pepperi experienced a major incident on October 20, 2022 affecting Pepperi - Webapp, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2022, 07:22 AM UTC
Dear Customer: You may be experiencing connectivity issues to Pepperi. Currently you can use Pepperi mobile apps offline. Activity will sync once the connection is restored. We are working on resolving this as quickly as possible. We'll update you when the issue is resolved. Thanks, Your Pepperi Team
- investigating Oct 20, 2022, 10:22 AM UTC
Improvement in Pepperi connectivity Dear Customer: There is an improvement in the connectivity to Pepperi. We are continuing to investigate the root cause of the problem with our login infrastructure and working towards a full resolution. To try to connect please log out of the web app and log in again in a new tab. On mobile apps if you cannot sync close the app then start it and login again. Thanks, Your Pepperi Team
- resolved Oct 20, 2022, 02:22 PM UTC
This incident has been resolved.