Search Degraded
Affected: Pepper service
Timeline · 1 update
- resolved Sep 21, 2026, 06:37 PM UTC
We have confirmed the issue with the search is resolved. Systems are operating normally. Thank you for your patience! Impacted: Search
Pepper Outage History
Pepper is up right nowPepper had 12 outages in the last 2 years totaling 51h 3m of downtime, averaging 0.5 incidents per month.
There were 12 Pepper outages since November 13, 2025 totaling 51h 3m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Data Cloud Outage
Affected: Pepper service
Timeline · 1 update
- resolved Aug 31, 2026, 07:13 PM UTC
We have confirmed the issue is resolved. Systems are operating normally. Thank you for your patience!
Order confirmations bouncing for Microsoft/Outlook Recipients
Affected: Pepper service
Timeline · 1 update
- resolved Aug 16, 2026, 03:20 PM UTC
We have confirmed the issue of the bounced emails to Microsoft/Outlook recipients is resolved. Systems are operating normally. Thank you for your patience! Impacted: Outbound Integrations
Search is down
Affected: Pepper service
Timeline · 1 update
- resolved Jun 17, 2026, 04:31 PM UTC
We have confirmed the issue is resolved. Systems are operating normally. Thank you for your patience!
Orders sync delays
Affected: Pepper service
Timeline · 1 update
- resolved May 28, 2026, 07:09 PM UTC
We have confirmed the issue is resolved. Systems are operating normally. Thank you for your patience! Impacted: Ordering
App Search is Degraded
Affected: Pepper service
Timeline · 1 update
- resolved May 05, 2026, 04:58 PM UTC
We have confirmed the Search Issue is resolved. Systems are operating normally. Thank you for your patience! Impacted: Search
Slow loading times resolved
Affected: Pepper service
Timeline · 1 update
- resolved Apr 27, 2026, 08:57 PM UTC
We have confirmed the issue of slow loading times is resolved. Systems are operating normally. Thank you for your patience! Impacted: Payments Processing, Ordering, Outbound Integrations, +4 more
App performance is degraded - Resolved
Affected: Pepper service
Timeline · 1 update
- resolved Feb 26, 2026, 04:26 PM UTC
All systems are operating normally. Thank you for your patience! Impacted: Ordering, Order Agent
App perfomance degraded
Affected: Pepper service
Timeline · 1 update
- resolved Feb 25, 2026, 04:56 PM UTC
We have confirmed the issue is resolved. Systems are operating normally. Thank you for your patience! Impacted: Ordering
Prospect Finder Unavailable due to Yelp API Downtime
Affected: Pepper service
Timeline · 1 update
- resolved Jan 23, 2026, 01:02 AM UTC
Yelp has confirmed the issue is resolved on their end, and our app services are stable and operating normally. Impacted: Sales Hub
App services are degraded - Ordering and I2
Affected: Pepper service
Timeline · 1 update
- resolved Jan 22, 2026, 06:34 PM UTC
We have confirmed the issue is resolved. Systems are operating normally. Thank you for your patience! Impacted: Ordering, Order Agent
Test Incident
Affected: Pepper service
Timeline · 1 update
- resolved Nov 13, 2025, 07:44 PM UTC
The issue was resolved.