PeopleGrove experienced a major incident on February 5, 2021 affecting PeopleGrove Application, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 05, 2021, 03:10 PM UTC
We are currently investigating a performance issue with the PeopleGrove platform. We are seeing an elevated error rate and some users may experience slow load times. We are investigating the issue and will provide an update shortly. We apologize for the inconvenience.
- identified Feb 05, 2021, 03:58 PM UTC
We are still investigating the incident and are implementing a fix to make the service available. We will continue to keep this incident updated. We apologize for the inconvenience and thank you for your patience.
- resolved Feb 05, 2021, 04:53 PM UTC
All loading issues have been resolved, and have seen all metrics return to normal. All sites should be accessible as normal. We are continuing to monitor site performance. We apologize for the inconvenience.