Penguin Internet incident

Power Outage - Penguin Internet Offices

Minor Resolved View vendor source →

Penguin Internet experienced a minor incident on November 4, 2024, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 12:03 PM UTC
Resolved
Nov 04, 2024, 02:28 PM UTC
Duration
2h 25m
Detected by Pingoru
Nov 04, 2024, 12:03 PM UTC

Update timeline

  1. investigating Nov 04, 2024, 12:03 PM UTC

    We are currently experiencing a power outage to all buildings in the area for our office. This means that our support is limited and telephones are not currently available. This has no impact on our hosting services. Power restoration is expected by 13:30pm https://powercuts.nationalgrid.co.uk/CF34FD

  2. monitoring Nov 04, 2024, 12:52 PM UTC

    Power has now been restored and our systems are restarting. We will continue to monitor this until Western Power confirm the issue is resolved

  3. monitoring Nov 04, 2024, 01:20 PM UTC

    Western Power have updated their rectification time to 14:30 and so there may still be disruption to our offices until resolved. https://powercuts.nationalgrid.co.uk/CF34FD

  4. resolved Nov 04, 2024, 02:28 PM UTC

    Western Power have now marked the incident as resolved