Penguin Internet experienced a minor incident on January 7, 2025, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 07, 2025, 05:50 PM UTC
We have received some reports regarding customers on Vodafone not being able to access our network. We have confirmed this and traffic is stopping just short of our network with a transit provider and so outside of our control. We have therefore raised a ticket with the provider to investigate this further and we will update as further information is known.
- resolved Jan 07, 2025, 10:15 PM UTC
The issue appears to have resolved itself. Our transit provider cannot find anything logged in relation to this either. We will monitor this to ensure there are no further issues.