Peloton incident

Some members experiencing issues with Wear OS Heart Rate tracking experience

Minor Resolved View vendor source →

Peloton experienced a minor incident on August 5, 2025 affecting Peloton App, lasting 16d. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 06:14 PM UTC
Resolved
Aug 21, 2025, 06:53 PM UTC
Duration
16d
Detected by Pingoru
Aug 05, 2025, 06:14 PM UTC

Affected components

Peloton App

Update timeline

  1. investigating Aug 05, 2025, 02:07 PM UTC

    We are currently investigating this issue.

  2. identified Aug 05, 2025, 06:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 05, 2025, 06:30 PM UTC

    A fix has been identified and will begin rolling out updated App version week ending 8/15.

  4. monitoring Aug 18, 2025, 02:15 PM UTC

    A fix has been released with the latest App update, we are rolling this release out over the next few days. Once your app is updated to version 3.57.0 the issue should be resolved.

  5. monitoring Aug 19, 2025, 04:38 PM UTC

    The latest version of Android App 3.57.0 is rolled out to 100% of members which resolves this issue. We are continuing to monitor for the rest of the day.

  6. resolved Aug 21, 2025, 06:53 PM UTC

    This incident has been resolved.