Pebl incident

Degraded Performance Viewing Payroll Items

Minor Resolved View vendor source →

Pebl experienced a minor incident on November 3, 2023 affecting cloud.hellopebl.com, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2023, 05:37 PM UTC
Resolved
Nov 03, 2023, 07:14 PM UTC
Duration
1h 37m
Detected by Pingoru
Nov 03, 2023, 05:37 PM UTC

Affected components

cloud.hellopebl.com

Update timeline

  1. identified Nov 03, 2023, 05:37 PM UTC

    We are currently experiencing an issue displaying Payroll information on the 'Pay' tab of our Global Work Platform. This is affecting all users' ability to view payroll items, but is not affecting the submission of new payroll items. Unless users have an immediate payroll deadline for semi-monthly payroll, it is recommended to delay submitting items until this incident is resolved.

  2. resolved Nov 03, 2023, 07:14 PM UTC

    We have identified and resolved the inability to display Payroll information. All systems are operational.