Pebl incident

GWP Outage July 19 2024

Notice Resolved View vendor source →

Pebl experienced a notice incident on July 19, 2024 affecting cloud.hellopebl.com, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 05:07 AM UTC
Resolved
Jul 19, 2024, 08:16 AM UTC
Duration
3h 8m
Detected by Pingoru
Jul 19, 2024, 05:07 AM UTC

Affected components

cloud.hellopebl.com

Update timeline

  1. investigating Jul 19, 2024, 06:29 AM UTC

    We are currently experiencing an issue with pages of the Global Work Platform not loading. This affects all users ability to load individual pages within the site. We have identified the cause of this problem, are working on a solution, and recommend waiting until this incident is resolved to continue using the service.

  2. identified Jul 19, 2024, 06:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 19, 2024, 06:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 19, 2024, 08:16 AM UTC

    This incident has been resolved.