Pebl incident

July 29 2024 GWP Outage

Notice Resolved View vendor source →

Pebl experienced a notice incident on July 29, 2024 affecting cloud.hellopebl.com, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 10:44 AM UTC
Resolved
Jul 29, 2024, 12:49 PM UTC
Duration
2h 4m
Detected by Pingoru
Jul 29, 2024, 10:44 AM UTC

Affected components

cloud.hellopebl.com

Update timeline

  1. investigating Jul 29, 2024, 11:13 AM UTC

    We are currently experiencing an issue with pages of the Global Work Platform not loading. This affects the Payroll, Time Off, and Talent Management pages within the site. We are investigating the cause of this problem, are working on a solution, and recommend waiting until this incident is resolved to continue using the service.

  2. investigating Jul 29, 2024, 12:27 PM UTC

    We have identified the cause of this issue and have implemented a fix. All servers are returning online now and we will monitor the situation to ensure stability.

  3. monitoring Jul 29, 2024, 12:30 PM UTC

    We have identified the cause of this issue and have implemented a fix. All servers are returning online now and we will monitor the situation to ensure stability.

  4. resolved Jul 29, 2024, 12:49 PM UTC

    This incident has been resolved.