Peakon incident

Increase in dashboard loading times and errors

Minor Resolved View vendor source →

Peakon experienced a minor incident on November 13, 2018, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2018, 07:41 AM UTC
Resolved
Nov 13, 2018, 10:44 AM UTC
Duration
3h 3m
Detected by Pingoru
Nov 13, 2018, 07:41 AM UTC

Update timeline

  1. monitoring Nov 13, 2018, 07:41 AM UTC

    Due to a brief load increase on our main database, some users experienced longer than usual loading times and occasional timeout errors when navigating the Peakon dashboard and survey. The issue has since been resolved and we are making some changes to avoid similar issues in the future.

  2. resolved Nov 13, 2018, 10:44 AM UTC

    This incident has been resolved.