Peakon incident

Slightly increased error rate

Minor Resolved View vendor source →

Peakon experienced a minor incident on May 7, 2019 affecting Dashboard and Survey and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2019, 09:18 AM UTC
Resolved
May 07, 2019, 09:42 AM UTC
Duration
23m
Detected by Pingoru
May 07, 2019, 09:18 AM UTC

Affected components

DashboardSurveyAPI

Update timeline

  1. investigating May 07, 2019, 09:18 AM UTC

    We are seeing a slight increase in the error rate and are investigating the cause of this.

  2. monitoring May 07, 2019, 09:31 AM UTC

    We have implemented a fix and are evaluating it. There are no errors currently and the number of affected users seem to be very low (< 10).

  3. resolved May 07, 2019, 09:42 AM UTC

    System is stable again