Peakon incident

Slow response time

Minor Resolved View vendor source →

Peakon experienced a minor incident on August 6, 2019 affecting Dashboard and Survey and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2019, 09:51 PM UTC
Resolved
Aug 06, 2019, 10:06 PM UTC
Duration
14m
Detected by Pingoru
Aug 06, 2019, 09:51 PM UTC

Affected components

DashboardSurveyAPI

Update timeline

  1. investigating Aug 06, 2019, 09:51 PM UTC

    We are seeing a high load of the database, which causes slow load times and occasional errors. We are investigating.

  2. resolved Aug 06, 2019, 10:06 PM UTC

    Performance is now back to normal.