Peakon incident

Spike in timeouts

Notice Resolved View vendor source →

Peakon experienced a notice incident on November 18, 2019 affecting Dashboard and Survey and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2019, 08:22 AM UTC
Resolved
Nov 18, 2019, 09:01 AM UTC
Duration
39m
Detected by Pingoru
Nov 18, 2019, 08:22 AM UTC

Affected components

DashboardSurveyAPI

Update timeline

  1. monitoring Nov 18, 2019, 08:22 AM UTC

    For approximately 2 minutes we saw a very large spike in requests to Peakon due to automated email scanning by Microsoft. This caused errors and timeouts. The system is stable again, and we are trying to mitigate the effect of these scans.

  2. resolved Nov 18, 2019, 09:01 AM UTC

    This incident has been resolved.