Peakon incident

Elevated error levels on survey and dashboard

Minor Resolved View vendor source →

Peakon experienced a minor incident on April 27, 2020 affecting Dashboard and Survey, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2020, 01:41 PM UTC
Resolved
Apr 27, 2020, 02:19 PM UTC
Duration
37m
Detected by Pingoru
Apr 27, 2020, 01:41 PM UTC

Affected components

DashboardSurvey

Update timeline

  1. investigating Apr 27, 2020, 01:41 PM UTC

    We are seeing an increased error rate for the Peakon dashboard and survey applications. We are investigating to find the root cause of the issue.

  2. resolved Apr 27, 2020, 02:19 PM UTC

    We have identified and fixed the root cause of the increased errors.