Peakon incident

Elevated error rates in dashboard and survey

Minor Resolved View vendor source →

Peakon experienced a minor incident on December 18, 2020 affecting Dashboard and Survey and 1 more component, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2020, 08:44 AM UTC
Resolved
Dec 18, 2020, 12:46 PM UTC
Duration
4h 1m
Detected by Pingoru
Dec 18, 2020, 08:44 AM UTC

Affected components

DashboardSurveyAPI

Update timeline

  1. identified Dec 18, 2020, 08:44 AM UTC

    We are seeing elevated error rates across our web applications, affecting the Peakon dashboards and survey. We are currently investigating the root cause.

  2. resolved Dec 18, 2020, 12:46 PM UTC

    This incident has been resolved.