Peakon incident

Investigating API errors

Major Resolved View vendor source →

Peakon experienced a major incident on July 13, 2021 affecting API, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2021, 08:37 PM UTC
Resolved
Jul 13, 2021, 09:21 PM UTC
Duration
43m
Detected by Pingoru
Jul 13, 2021, 08:37 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 13, 2021, 08:37 PM UTC

    We are seeing elevated error rates API which are currently being investigated

  2. monitoring Jul 13, 2021, 08:53 PM UTC

    We have identified the likely cause of the increased error rates and fixed the underlying issue.

  3. resolved Jul 13, 2021, 09:21 PM UTC

    This incident has been resolved.