Peakon incident

Slow response times and higher error rate

Notice Resolved View vendor source →

Peakon experienced a notice incident on January 13, 2022 affecting Dashboard and Survey and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2022, 04:34 PM UTC
Resolved
Jan 13, 2022, 07:59 PM UTC
Duration
3h 24m
Detected by Pingoru
Jan 13, 2022, 04:34 PM UTC

Affected components

DashboardSurveyAPI

Update timeline

  1. investigating Jan 13, 2022, 04:34 PM UTC

    We're seeing slow response times and higher than normal error rates. We are looking into the issue.

  2. monitoring Jan 13, 2022, 05:13 PM UTC

    The response times and error rates have recovered. We're monitoring the situation.

  3. resolved Jan 13, 2022, 07:59 PM UTC

    This incident has been resolved.