Peakon experienced a major incident on May 16, 2019 affecting Dashboard and Survey and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardSurveyAPI
Update timeline
- identified May 16, 2019, 08:29 PM UTC
We are evaluating an incident with our data storage. Service has recovered for now, but we are investigating the underlying cause.
- monitoring May 16, 2019, 08:32 PM UTC
The data store failed over to the stand by service and the system has been stable for the last 5 minutes. We will continue to monitor the situation and investigate the root cause for the primary failure,.
- resolved May 16, 2019, 08:50 PM UTC
Performance has returned to normal and the system is stable. We will continue to monitor closely and investigate the root cause.