Peakon incident

Errors and slow response times for a few minutes

Notice Resolved View vendor source →

Peakon experienced a notice incident on March 26, 2019 affecting Dashboard and Survey and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2019, 08:15 AM UTC
Resolved
Mar 26, 2019, 08:45 AM UTC
Duration
30m
Detected by Pingoru
Mar 26, 2019, 08:15 AM UTC

Affected components

DashboardSurveyAPI

Update timeline

  1. monitoring Mar 26, 2019, 08:15 AM UTC

    For a few minutes Peakon was slow to respond and the error rate was much higher than normal. The system has returned to normal, but we will be monitoring the situation and looking into the root cause of the issue.

  2. resolved Mar 26, 2019, 08:45 AM UTC

    The system has bee operating without any issues for more than 30 minutes, and we will close this incident for now. We will continue investigating the cause of the incident.