Peakon experienced a critical incident on June 5, 2019 affecting Dashboard and Survey and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardSurveyAPI
Update timeline
- investigating Jun 05, 2019, 10:12 PM UTC
The systems are currently unavailable and we are investigating
- identified Jun 05, 2019, 10:21 PM UTC
The source of the trouble appears to be at the network layer for our hosting provider. All systems are running, but cannot currently be reached. We will continue to investigate.
- monitoring Jun 05, 2019, 10:29 PM UTC
Network services seems to have recovered and systems are available. We will continue to monitor.
- resolved Jun 05, 2019, 10:35 PM UTC
All systems are available. We will follow up with the hosting provider on the underlying issue.