Peakon incident

Increase in errors

Notice Resolved View vendor source →

Peakon experienced a notice incident on October 21, 2019 affecting Dashboard and Survey and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2019, 07:15 AM UTC
Resolved
Oct 21, 2019, 07:43 AM UTC
Duration
28m
Detected by Pingoru
Oct 21, 2019, 07:15 AM UTC

Affected components

DashboardSurveyAPI

Update timeline

  1. monitoring Oct 21, 2019, 07:15 AM UTC

    From around 07:06 UTC to 07:09 UTC we saw an increase in errors. This seems to be due to an email safety service from Microsoft, that does an extremely large number of requests to our services. Things are stable now, but we will investigate how to better manage these requests.

  2. resolved Oct 21, 2019, 07:43 AM UTC

    System has been stable for the last 30 minutes. We will continue to investigate how to manage the very large increase in requests from Microsoft.