Peakon experienced a minor incident on March 23, 2020 affecting Dashboard and Survey and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardSurveyAPI
Update timeline
- investigating Mar 23, 2020, 04:34 PM UTC
We are seeing an increased error rate for the Peakon dashboard and survey applications. We are investigating to find the root cause of the issue.
- resolved Mar 23, 2020, 04:53 PM UTC
Resolved - We have identified the root cause to be a temporary influx of requests. The web applications are now operating normally.