Peakon experienced a minor incident on November 2, 2020 affecting Dashboard and API, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardAPI
Update timeline
- identified Nov 02, 2020, 09:39 AM UTC
We have identified an issue with our realtime services which is causing degraded performance for some users for features such as realtime updates of the dashboard and exporting data. We are working to mitigate the issue.
- monitoring Nov 02, 2020, 09:50 AM UTC
We have implemented a fix and are currently monitoring the performance.
- resolved Nov 02, 2020, 10:24 AM UTC
This incident has been resolved.