Peakon experienced a minor incident on January 12, 2021 affecting Dashboard and Survey and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardSurveyAPI
Update timeline
- investigating Jan 12, 2021, 05:02 PM UTC
We are seeing elevated error rates across our web applications, affecting the Peakon dashboards and survey. We are currently investigating the root cause.
- identified Jan 12, 2021, 05:33 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 12, 2021, 06:02 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 12, 2021, 06:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2021, 07:00 PM UTC
This incident has been resolved.