PDF-Generator API incident

Document Generation Service not accessible (Enterprise Deployment EU)

Critical Resolved View vendor source →

PDF-Generator API experienced a critical incident on January 14, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2021, 01:21 PM UTC
Resolved
Jan 06, 2021, 12:00 AM UTC
Duration
—
Detected by Pingoru
Jan 14, 2021, 01:21 PM UTC

Update timeline

  1. resolved Jan 14, 2021, 01:21 PM UTC

    We have identified that our users are no longer able to access the API endpoints after infrastructure migration. Our DevOps is investigating the root cause.