PDF-Generator API incident

Multi-template generation issues

Minor Resolved View vendor source →

PDF-Generator API experienced a minor incident on May 11, 2022 affecting Document Generation Service, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2022, 08:46 AM UTC
Resolved
May 11, 2022, 09:00 AM UTC
Duration
13m
Detected by Pingoru
May 11, 2022, 08:46 AM UTC

Affected components

Document Generation Service

Update timeline

  1. identified May 11, 2022, 08:46 AM UTC

    We're experiencing an elevated level of errors for the multi-template generation endpoint and are currently looking into the issue.

  2. identified May 11, 2022, 08:46 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 11, 2022, 09:00 AM UTC

    This incident has been resolved.