PDF-Generator API incident

Document Generation issues in EU deployment

Major Resolved View vendor source →

PDF-Generator API experienced a major incident on May 10, 2024 affecting Document Generation Service, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2024, 02:02 PM UTC
Resolved
May 10, 2024, 02:17 PM UTC
Duration
15m
Detected by Pingoru
May 10, 2024, 02:02 PM UTC

Affected components

Document Generation Service

Update timeline

  1. investigating May 10, 2024, 02:02 PM UTC

    Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.

  2. resolved May 10, 2024, 02:17 PM UTC

    This incident has been resolved.