PDF-Generator API incident

Document Generation Delays

Major Resolved View vendor source →

PDF-Generator API experienced a major incident on November 13, 2024 affecting Document Generation Service, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 09:16 AM UTC
Resolved
Nov 13, 2024, 09:50 AM UTC
Duration
34m
Detected by Pingoru
Nov 13, 2024, 09:16 AM UTC

Affected components

Document Generation Service

Update timeline

  1. investigating Nov 13, 2024, 09:16 AM UTC

    Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.

  2. resolved Nov 13, 2024, 09:50 AM UTC

    This incident has been resolved.