PDFfiller incident

AWS Route 53 issues in a single Availability Zone in the US-EAST-1 Region

Major Resolved View vendor source →

PDFfiller experienced a major incident on July 28, 2020 affecting API, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2020, 10:01 AM UTC
Resolved
Jul 28, 2020, 11:49 AM UTC
Duration
1h 47m
Detected by Pingoru
Jul 28, 2020, 10:01 AM UTC

Affected components

API

Update timeline

  1. monitoring Jul 28, 2020, 10:01 AM UTC

    Due to AWS DNS resolver issues some users may have experienced problems with our services. We will let you know when the problem resolved completely.

  2. resolved Jul 28, 2020, 11:49 AM UTC

    The issue has been resolved and all DNS queries are being answered normally.