PDFfiller incident

Repair Database

Notice Resolved View vendor source →

PDFfiller experienced a notice incident on August 21, 2017, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2017, 01:25 PM UTC
Resolved
Aug 21, 2017, 01:35 PM UTC
Duration
10m
Detected by Pingoru
Aug 21, 2017, 01:25 PM UTC

Update timeline

  1. investigating Aug 21, 2017, 01:58 PM UTC

    PDFfiller can automatically look for some common database problems and repair them. Repairing can take a while, so please be patient. PDFfiller can also attempt to optimize the database. This improves performance in some situations. Repairing and optimizing the database can take a time and the database will be locked while optimizing.

  2. identified Aug 21, 2017, 01:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 21, 2017, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2017, 01:58 PM UTC

    This incident has been resolved.