PDFfiller experienced a notice incident on September 18, 2017, lasting 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 18, 2017, 02:27 PM UTC
We’re investigating the persistent login/logout issues. We've made several attempted fixes and are still working through all of our options. Thank you to all of you who have reported the issues and helped us reproduce them. We are actively working to find a fix for it and it remains a top priority. Thank you for your patience!
- identified Sep 18, 2017, 02:30 PM UTC
We have identified and rolled out a fix, and are monitoring the error rates.
- monitoring Sep 18, 2017, 02:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2017, 02:31 PM UTC
Incident is resolved. Again, many apologies for the inconvenience!