PBS incident

Login Failures on PBS.org

Minor Resolved View vendor source →

PBS experienced a minor incident on January 23, 2024 affecting PBS Website and PBS Mobile and OTT Apps, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 01:39 AM UTC
Resolved
Jan 23, 2024, 02:59 AM UTC
Duration
1h 20m
Detected by Pingoru
Jan 23, 2024, 01:39 AM UTC

Affected components

PBS WebsitePBS Mobile and OTT Apps

Update timeline

  1. investigating Jan 23, 2024, 01:39 AM UTC

    We're currently looking into an issue affecting logins on pbs.org and activating the PBS app on OTT devices. During this time, users may not be able to log into the PBS website or access the PBS app on OTT devices. Please subscribe to updates on this page for further notices.

  2. resolved Jan 23, 2024, 02:59 AM UTC

    A fix has been released, and we are now seeing login capabilities restored for both PBS.org and the PBS app on OTT.