PBS experienced a minor incident on February 6, 2024 affecting PBS Account, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 06, 2024, 09:47 PM UTC
Users who sign into PBS through Apple ID are currently encountering an error message: "We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly." Users who try signing in with Apple ID will encounter this error message after submitting their personal Apple ID credentials. Users will not be able to sign in with Apple ID until this issue is resolved, but other login methods are functioning. We suspect the error is due to a recent update made by Apple that's affecting our account services partner, but we are still investigating. This issue is high-priority. Please subscribe to this page for future updates related to this issue.
- resolved Feb 08, 2024, 02:32 PM UTC
This incident has been resolved, and users signing in with Apple ID can log in without issue.