PBS experienced a minor incident on April 28, 2024 affecting PBS Website and PBS Video Portal and 1 more component, lasting 10h 54m. The incident has been resolved; the full update timeline is below.
Affected components
PBS WebsitePBS Video PortalPBS Mobile and OTT Apps
Update timeline
- investigating Apr 28, 2024, 04:41 AM UTC
Starting about 9:20pm Eastern 04/27/24 some using were receiving 502 errors when signing in and watching videos on pbs.org. There were also some trouble with some Apps opening, particularly Roku. Our engineering team took some temporary steps to correct the issue and will continue to investigate for a long-term fix.
- resolved Apr 28, 2024, 03:35 PM UTC
This incident has been resolved.