PBS experienced a minor incident on May 24, 2024 affecting PBS Website and PBS Video Portal, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
PBS WebsitePBS Video Portal
Update timeline
- investigating May 24, 2024, 02:17 PM UTC
We are currently investigating some 502 errors that may occur immediately following Passport activation. The activation completes correctly and the member can use Passport, but the member may see a 502 error instead of the congratulations/activated completed page immediately following activation.
- resolved May 24, 2024, 05:58 PM UTC
This issue has been resolved.