PBS experienced a major incident on June 11, 2024 affecting AIM, lasting 22h 8m. The incident has been resolved; the full update timeline is below.
Affected components
AIM
Update timeline
- identified Jun 11, 2024, 02:52 PM UTC
The KIDS 24/7 livestream is currently not running SCTE, and at this time, no local interstitials scheduled in AIM are running. This incident began on the morning of Friday, June 7. We are actively working on a resolution.
- identified Jun 11, 2024, 03:13 PM UTC
Update: This incident is only impacting PBS-owned platforms, not external partners.
- resolved Jun 12, 2024, 01:01 PM UTC
This incident has been resolved. Local messages were restored to the KIDS 24/7 stream starting with the 4:28pm time slot yesterday afternoon.