PBS experienced a minor incident on October 11, 2024 affecting PBS Mobile and OTT Apps, lasting 6d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 11, 2024, 03:03 PM UTC
We are currently looking into an issue with the PBS app on Roku where users who have "Auto-play Next Video" enabled on the app are unable to play the last two minutes of videos and are instead returned to the Roku home screen. Until we can release a fix for this bug, we recommend users disable "Auto-play Next Video" by opening the PBS app, selecting the Profile option from the left-hand menu, and turning this setting off.
- resolved Oct 17, 2024, 03:08 PM UTC
A hotfix has been released to resolve this issue on the Roku app. Roku doesn't release app updates to all users at once, but most or all users should receive the app update by the end of today.