PBS incident

iOS Login Errors

Minor Resolved View vendor source →

PBS experienced a minor incident on November 13, 2024 affecting PBS Mobile and OTT Apps, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 12:55 PM UTC
Resolved
Nov 14, 2024, 02:57 PM UTC
Duration
1d 2h
Detected by Pingoru
Nov 13, 2024, 12:55 PM UTC

Affected components

PBS Mobile and OTT Apps

Update timeline

  1. investigating Nov 13, 2024, 12:55 PM UTC

    We are investigating reports of a "Code 01" error during login on iOS devices.

  2. resolved Nov 14, 2024, 02:57 PM UTC

    Our sign-in provider has identified and fixed the issue causing problems when signing into the PBS app on iPhones and iPads.