PBS experienced a minor incident on February 28, 2025 affecting PBS Mobile and OTT Apps, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
PBS Mobile and OTT Apps
Update timeline
- investigating Feb 28, 2025, 11:38 PM UTC
We are investigating some backend issues with the PBS App on Comcast Xfinity devices regarding the in-app/one-click donations. There are no issues with other functionality and usability of the app. To prevent users from encountering any problems we have fallen back to displaying the station's donation urls until the backend in-app donation functionality can be restored.
- resolved Mar 02, 2025, 06:58 PM UTC
This issue has been resolved and the in-app donations have been restored in the Xfinity PBS App.